Position Summary

The Manager, Business Development Operations works with the business development team on the delivery of core services to existing and prospective corporate partners. The manager contributes to the planning, project management, coordination, and delivery of business development activities, assuring that the team functions smoothly and seamlessly throughout the year.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

30% Marketing
30% Sales operations
30% Coordinating deliverables for sponsorships, advertising and exhibits
10% Prospecting

1. Collaborates with the business development team in meeting annual non-dues revenue goals.

2. Works independently, proactively identifies prospects, maintains knowledge of industry best practices, tracks timelines, and assists in maintaining and growing our corporate partner relationships through the delivery of all contracted benefits.

3. Collaborates with the business development team, as well as marketing, meetings and events, annual meeting, and other NACUBO staff to increase business development opportunities and keep projects moving forward to completion.

4. Completes sponsorship fulfillment and stewardship efforts, assuring that our contracted benefits are delivered on time and on target (budget).

5. Analyzes and tracks sales budgets.

6. Anticipates and monitors customer satisfaction related to sales efforts and advises sales and marketing strategies.

7. Resolves customer complaints related to sales.

8. Serves as the liaison to the Business Officer editorial staff, the NACUBO Career HQ job board, and the communications team that produces Current (our bi-weekly e-newsletter), performing all duties necessary to execute the sales of advertising and sponsorships into these products.

9. Acts as the business development team’s operations manager and subject matter expert for Salesforce (customer relationship management system), HighRoad (association marketing platform) and netFORUM (association management system).

10. Works directly with business partners and their advertising agencies to book and traffic print advertising, as well as website and newsletter sponsorships.

11. Performs other duties as assigned related the mission of NACUBO.